Job Description

The Pan Pacific Orchard presents the pinnacle of design by award-winning WOHA, located in Singapore\'s prime district Orchard Road.

The 23-floor destination hotel redefines the city\'s landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and Cloud.

Nestled amidst the Forest Terrace is new signature restaurant Mosella, which will introduce a sharing concept of Mediterranean cuisine with a refreshing Peruvian twist. The Beach Terrace will bring a resort-like experience to the heart of the city, and above, the Garden Terrace will be home to Florette, the Champagne & Oysters specialty bar. At the highest levels of the Cloud Terrace, level 18 will house Orchard\'s highest pillarless ballroom, Claymore Ballroom.

Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard elevates the guest experience with the Pan Pacific signature of sincere and graceful luxury.

The Role

The F&B Service Ambassador is responsible for providing food and beverage service to guests in a manner consistent with the restaurant\'s standard and also to ensure guest satisfaction.

Our Expectations:

• Clean soiled items on the table and bringing soiled dishes to the stewarding area. Set-up tables and replenish mise en place at the side station.
• Ensure that silverware is clean, stock the silverware trays to capacity in each side station. Remove any damaged silverware and return it to the stewarding department.
• Prepare chilled forks and plates as required and prepare table side service carts and ice bins in service stations.
• Set-up water station and water pitchers, prepare ice buckets and ice bucket stand.
• Ensure table is ready for service and maintain tables; clear and reset tables.
• Receive, write, pick-up and serve all food and beverage items.
• Receives all incoming reservations from the guests.
• Lift and carry loaded trays, bus tubs and dish racks by making sure that trays, bus tubs and dish racks are loaded properly.
• Bus soiled dishes to the dish room and handle soiled restaurant linen.
• Perform closing side work and cleaning duties.
• Good knowledge of the liquor brands and categories, knows the alcoholic beverage terms and standard drink abbreviations to make beverage recommendations to the guests.
• Has basic food preparation terms and be able to engage and recommend to guests.

We are looking for a self-motivated Service Ambassador with excellent interpersonal and communication skills. You should have an eye for detail and observant with ability to adapt to ever changing requirements and needs of customers. If you have relevant experience in the related field, write in to have a chat with us!

Talent Profile

We are looking for a self-motivated F&B Service Ambassador with excellent interpersonal and communication skills. You should have an eye for detail and observant with ability to adapt to ever changing requirements and needs of customers. If you have relevant experience in the related field, write in to have a chat with us!

Pan Pacific Hotels Group