& Requirements

We are hiring for service team member for a newly opened trendy cafe & gastrobar located at the heart of Orchard Road.

We are seeking a positive individual that has good working, teamwork and sociable attitude to work together in an easy-going environment. As a F&B Specialist, you must have the passion and is knowledgeable on coffee, cocktail and food. A food & beverage expert that able to interact and providing great experience to our customer.

Who we are

Ratio Inc ( www.ratio.inc ) is a wholly owned subsidiary of ROSS Digital. It launched its first store Ratio Caf\xc3\xa9 & Lounge in Singapore at Centrepoint after a very successful initial launch in China in 2018. Ratio Caf\xc3\xa9 + GastroBar at ION Orchard is the latest addition to the family. The world\xe2\x80\x99s first 5thwave coffee robotic barista in the in-house barista! You may check out some of the media reports below:

• https://www.businesstimes.com.sg/sme/robot-barista-lends-a-helping-hand-rather-than-displacing-staff

• https://thehoneycombers.com/singapore/best-new-cafes-singapore-2022/

• https://www.facebook.com/CNA938/posts/5319437241446177

• https://eatbook.sg/ratio-cafe-plus-gastrobar/

• https://www.straitstimes.com/singapore/my-psle-score-was-just-180

• https://www.techinasia.com/seas-food-bots-rising-silicon-valley-couldnt
  

WHO YOU ARE

You are passionate about people . You enjoy interacting with people and you care about creating the best possible customer experience for all who walk into the store.

An entrepreneurial spirit . You embrace innovation and continuous improvement. You will be part of the team that is one of the first in Singapore to run a caf\xc3\xa9/ bar in partnership with robots

Love F&B. You enjoy being part of the exciting F&B scene and always ensure service is of the highest quality

Hands-on. You are part of the team that ensures the daily operation of the store (including seating capacity, safety, cleanliness, inventory) is smooth. You are not afraid to get your hands dirty.

Fun-loving. You should be a reflection of our brand personality. Positive, extroverted, enjoys drinking coffee or/and cocktail (with some degree of moderation ) and fun-loving. You are also a team player who collaborates well with others.

RESPONSIBILITIES:

• Greet, welcome and interact with customers in a friendly manner

• Knowledgeable with our menu offering, able to elaborate and make recommendations to our customer

• Ensure customer satisfaction by solving issues and queries efficiently

• Able to prepare our food & drinks and serve according to SOPs to the highest quality

• Ensure all workstations are fully stocked up and operationally ready

• Maintain a high standard of sanitation and cleanliness of store

• Maintain store equipment in operating and functionable condition by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Any ad hoc duties assigned by Supervisor
  

REQUIREMENTS:

• No experience applicate are welcome too

• Customer-oriented with strong interpersonal communication

• Team player, positive attitude, good communication skills

• Be able to work in a fast pace working environment

• The salary package depends on experience. Range $2,400 to $3,000

• 5 days work week