Job Description

Reports To: Outlet In-charge Salary Range: From $2,500 To $3,000 Location:Various Locations (Orchard) Type of Employment : Full-time Working Days : 5 -6 days Working Hours : 55 hrs excluding break JOB SUMMARY/ JOB OVERVIEW : We are looking for a Restaurant Floor Supervisor who will be responsible for supervising the day to operations of the outlet restaurant side. He / She will ensure efficient restaurant operations as well as maintaining high standards of quality and service to achieve superior customer satisfaction. DUTIES & RESPONSIBILITIES :

• Work closely with the Floor Asst. Manager and Floor Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Demonstrate positive leadership characteristics which inspire Team Members to meet and exceed standards.
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints

QUALIFICATIONS :

• Bachelor Degree in Hospitality / Retail Management
• Proven supervisory work experience in a hotel or restaurant set up
• Strong leadership skills.
• Excellent communication skills
• Customer service oriented

BENEFITS :

• Guaranteed career growth at one of the best salons in Singapore & Malaysia.
• Competitive salary and performance-based incentives.
• Staff discounts, birthday voucher, annual leave, and medical claims.
• Professional development opportunities.
• Collaborative and inclusive work environment that values creativity and innovation.
• Opportunity to work on diverse projects across various industries.

Job Types: Permanent, Full-time Salary: $2,500.00 - $3,000.00 per month Benefits:

• Additional leave
• Flexible schedule
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Day shift
• Early shift
• Late shift
• Shift system
• Weekend availability

Supplemental pay types:

• 13th month salary
• Attendance bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Experience:

• Supervisory: 1 year (Required)