Job Description

JOB SUMMARY

Supervisor is to oversee the work of retail staff in a store environment. They are in charge of monitoring employee activity, solving problems at a day-to-day level and assisting customers

RESPONSIBILITIES & EXPECTATIONS

Oversees outlet. Schedules, assigns, trains, reviews and evaluates staff. Monitors integrity of outlet operation and the provision of services. Performs food quality assurance checks. Manages and improves processes. Effectively manages the staffing levels, productivity, and restaurant profitability. Assists in cultural integration and orientation of new staff to working environment. Leads and mentors team to full potential. Documents events in the manager's log and to highlight to Management on major issues. Rectifies customer feedbacks and share it with the team for learning experience. Ad-hoc duties as assigned.

REQUIREMENTS:

Experience in supervising, training staff and team building Good interpersonal and communication skills * Good organizational and time management skills