Job Description

Responsibilities
Functional Analysis

• Work with clients to understand business processes and gather requirements.
• Translate business needs into functional specifications, user stories, and process flows.
• Support solution design by liaising between business users and technical teams.
• Perform gap analysis and propose enhancements or solutions.
• Create and maintain functional documentation.

Testing & Quality Assurance

• Develop and execute test plans, test scenarios, and test cases based on requirements.
• Conduct various types of testing: system, integration, user acceptance testing (UAT), regression.
• Manage defect lifecycle: raise, track, and retest fixes.
• Ensure solutions meet business needs and comply with quality standards.
• Collaborate with users to facilitate UAT and obtain sign-offs.

Project Delivery & Support

• Assist in deployment and post-go-live support.
• Participate in Agile ceremonies (e.g., sprint planning, stand-ups, retrospectives).
• Provide input for effort estimation and timeline planning.
• Work collaboratively in multi-disciplinary teams across geographies.

Requirements

• Degree / Diploma in Computer Studies or equivalent
• Minimum of 3-4 years of relevant working experience

Top 3 Must have skills / Primary skills
1. Strong analytical and problem-solving skills.
2. Excellent verbal and written communication.
3. Stakeholder management and facilitation skills.
4. Attention to detail and commitment to quality.
5. Ability to work in a fast-paced, team-oriented environment.
6. Financial or SAP experience/background is preferred.
Good to have skills (Optional)

• Experience in a similar functional role
• Experience in SDLC, Agile or Waterfall methodologies.
• Proficient in tools such as JIRA, HP ALM, TestRail, or equivalent.
• Efficient in using Microsoft Office, especially Excel (e.g., formulas, pivot tables, data analysis) and PowerPoint (e.g., executive-level presentation design).

Shortlisted candidates will be offered a 1 Year Agency Contract employment

Skills Required