Job Description

:
Ensure that the highest level of customer support is provided to internal and external customers at all times with a focus on a minimal design-in time and optimum customer satisfaction.
Organize the customer support for the company according to the statement above:
1. Pre-sales assistance
2. Design-In Support
3. After-sales support
Customer developments (engineering)
Final evaluation of analysed Returned Material and feed back
Consult the marketing service for customer projects in Support Area.
Bench Test and RMA screening for Support Area
Organizes and provide technical training of customers and distributors.
Analysis of market and new project opportunities.
Provide customer support reports.
Provide technical market feedback and bug reports.
Perform periodic technical competition analysis and road test.
Perform tasks as may be required by Employer from time to time
Requirements:
Bachelor's degree in relevant field
Strong understanding in cellular, semiconductors, embedded systems)
Ability to work independently and manage multiple customer engagements
Willingness to travel (when required)

Skills Required