Job Description

COMPANY OVERVIEW
Our client is MNC company who providing world class audiovisual, content management, and image processing technologies company.JOB RESPONSIBILITIES

• Provide quality technical support to the Southeast Asia sales team/Consultants, Partners and end-users, handling general to complex field engineering assignments with limited supervision throughout Southeast Asia.
• Resolve pre (if required) and post sales technical issues in a timely manner; implement interim solutions, if necessary, and escalate outstanding issues to Technical Service Manager for resolution.
• Maintain high quality standards and performance of company equipment/products in all venues. May assist with the installation, calibration, trouble shooting, commissioning and repair of equipment.
• Train partners and customer liaisons in the proper use of the company\'s products, systems, tools and test equipment required for optimal performance.
• Ensure all information relating to a specific project is kept up to date on the server. Prepare or assist in the preparation of technical documentation, reports and training material including completing Service Work Order documentation.
• Support region exhibition activities and product demonstrations.
• Any other duties and responsibilities that may be assigned by the Technical Service Manager from time to time.

JOB REQUIREMENTS

• Degree or Diploma in Electronics/Mechanical Engineering, or equivalent field of study.
• 3-5 years of hands-on experiences in installing and repairing AV equipment and/or providing technical support to customers.
• Good project management skills, understanding of customer requirements and relationships, and customer workflow in different industries.
• Experience in projector technology to include necessary tools, software, optics, and projector setup in the field.
• Knowledge of Anti-Static Controls and Networks (IP configuration, VLANS, gateways and etc).
• Meticulous, organised, and resourceful.
• An initiative-taker who can work independently on a day-to-day basis and able to multi-task and work under pressure in a fast-paced environment.
• Good interpersonal and communication skills (verbal and written).
• Proficient in MS office applications and able to write technical reports.
• Certified Technology Specialists (Audio Visual & Network) and knowledge of JD Edwards/Oracle system would be an added advantage.
• Ability to travel within Southeast Asia and Internationally on need basis.

Interested applicants please send your resume to:Jun Fong KhorEmail:EA Licence: 90C3026EA Personnel No: R1439255We regret to inform that only shortlisted candidates will be notified.#LI-JACSG
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JAC Recruitment