Job Description

Highlights

8.30am - 5.30pm, Monday - Friday

One North MRT

Basic + Allowance + Incentives + AWS + VB

Travel to client's site

Main Responsibilities

Troubleshoot, diagnose and resolve maintenance and repair issues on large volume (production print) and highly complex equipment at client's locations within a designated territory using diagnostic tools, services aids and product manuals. Ensure a high level of client satisfaction by meeting clients' needs in a courteous, timely and cost-effective manner. Manage and maintain accurate inventory for tools, parts and supplies; participate in physical inventory and occasional stock checks. Meet established metrics and benchmarks and comply with procedures and expectations as outlined in the Field Service Manual. Complete technical training on all new equipment as assigned. Maintain current technical knowledge and continuously work to expand knowledge of new technology and equipment. Accurately maintain and comply with documentation and service procedures in a timely basis to include time entry process and dispatching and closing service calls. Attend required company and departmental meetings. Perform other related duties as assigned.

Requirment

NTC/NITEC/ Diploma in Electronics/Electrical Engineering or equivalent. Experience in servicing or maintaining office equipment/ Production printer. Customer service oriented. Strong communication skills in working with technical and non-technical people and the ability to develop and maintain collaborative relations among all levels. Strong ability to exercise independent judgment.





HOW TO APPLY:





Interested applicants, please email to "ref32@trustrecruit.com.sg".





We regret only shortlisted candidates will be notified.





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Trust Recruit Pte Ltd


EA License No: 19C9950


EA Personnel: Pierre Chung Yih Shern


EA Personnel Reg No: R22111092