Job Description

Industry/ Organization Type: Semiconductor Robots, AGV

JOB TITLE : FIELD SERVICE ENGINEER

Salary commensurate with relevant working experience Full Time 5 Day Week Mon to Fri Working hours: 8.30am - 5.30pm

:

Semiconductor Robots installation, calibration and troubleshoot in cleanroom. Service of Autonomous Mobile Robot, Stocker, E-rack, E-84, RFID and etc. Provide front line support for key field service activities in line with customer requirements.

Duties & Responsibilities:

Installation, commissioning, calibration, testing, troubleshooting, modification and conduct training of Autonomous Mobile Robot, E-rack, Stocker and etc. at customer locations. Experience in image processing and robot peripheral technology and System Integration is preferred. Implementing Field Corrective Actions. Provide preventive maintenance and repair service at established procedures, techniques, tools, test equipment and replacement parts. Responding to customers complaints and providing support for corrective maintenance. Establish and maintain a professional working relationship with customers and co-workers through team work. Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment. Monitor product performance and provide regular update reports and feedback on customer service requests. Report common customer complaints to management to address and prevent future issues. Other ad hoc duties.

Requirements:

Candidates with NiTEC/ITC/Diploma/Electrical/Electronic/Mechatronic Engineering, or equivalent educational background are welcome to apply. Related experience in equipment installation and maintenance. Self-motivated, meticulous, disciplined and strong team player with high integrity. Able to work independently under minimum supervision. Availability to work or be on standby after office hours, on weekends, and public holidays. * Fresh grad can apply.