Description
Scope:
- Travel to customer site as service contract or as circumstances dictate
- Diagnose and repair, to component level, PCB\'s and units returned from the assigned region
- Perform site evaluations, scheduled and unscheduled site visits
- Support customers in the installation, modification, and repair of products
- Solve Power and UPS problems at customer site
- Interact with customers by phone/face to face depending on the level and type of support required
- Oversee the installation of product, repair and analyze a failed product or provide customer-site maintenance (such as replacing batteries, fans, etc)
- Draft engineering failure analysis reports for customers with guidance from Engineering
- Train customers on equipment operation and maintenance of products
- Identify and report failure modes encountered when in the field and determine the cause of these failures
- Isolate and rectify equipment installation problems and provide reports on these issues
Requirement:
- NITEC/ Diploma /Degree in Electrical Engineering or equivalent
- Resourceful with good analytical, communication, organization interpersonal skills and good working attitude.
- Able to perform standby duties, ability to support after office hour and weekend when required.
- Working hours: 830am to 530pm (M-F) - But comfortable to be open to standby after office hours
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: chloetan@recruitexpress.com.sg
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
Industry
Production / Manufacturing
Semiconductor / Electronics / Engineering
Specialization
Engineering
Location
Central, East
Employment Type
Permanent
Salary
S$2,601 - S$4,000 / mth
S$4,001 - S$6,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin.
CEI Registration No.: R1765524
Email: chloetan@recruitexpress.com.sg
Tel: 67373328
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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