Job Description

Job Details: Field Service Representative
Full details of the job.
Vacancy Name Field Service Representative
Vacancy No VN3214
Operating Company MENCK Group
Advert MENCK, part of Acteon Group, is the world's leading provider of equipment and services for the installation of piles. Our top-of-the-range pile drivers come backed up with over 150 years' experience of establishing foundations and structures of any size, anytime, anywhere. Serving the oil and gas, windfarm and civil construction markets, MENCK's hammer technology is able to operate in some of the most hostile climates around the world.
MENCK is currently recruiting Singapore-based Field Service Representatives for worldwide assignments. The successful candidate will ensure work is carried out to the highest standards, adhering to MENCK's and our clients' QHSE requirements. You will handle worldwide service calls, supporting, maintaining, and installing equipment across various industries, including Oil & Gas, Renewables, Deep Water, and Near Shore Construction.
Duties/Responsibilities

• Collaboration with the equipment management, project management, engineering, warehouse, logistics and maintenance department of the Acteon Marine Foundations business line
• Operation of Acteon Marine Foundation Equipment during onshore and offshore jobs
• Handover and commissioning of Marine Foundation equipment to clients and customers
• To instruct and train clients on the operation and maintenance of MENCK's equipment
• Preparation of project documentation and reports according to MENCK reporting system
• Responsible to perform all mechanical installation tasks in support of new and existing machinery working from engineering drawings or schematics with minimum supervision particularly the assembly of Marine Foundation Equipment
• Required to troubleshoot machinery (mechanical and electrical) failure or breakdown and to perform remedial action while referring to equipment manuals on site
• Responsible to trip down and report the condition of equipment and advise on spare parts and to rebuild to a higher standard
• Required to liaise regularly with responsible persons of both the Company and Clients of job status
• To communicate regularly to your Manager, Supervisor, Project Manager of work progress updates, including feedback on possible delays or conflict of priorities whether in the workshop or on a job assignment
• Being the representative and interface of Acteon Marine Foundations whilst on job assignments
• Work all times within the requirements of workplace health and safety legislation
• As required by the needs of the business, carry out any other duties as requested
• Carry out any other reasonable duties consistent with the above as directed from time to time by the Workshop Manager or Head of Field Service Operations

• Electrical or electronics maintenance experience is a plus
• Strong troubleshooting and technical problem-solving experience in a similar role
• Engineering-related qualifications, such as a diploma or bachelor's degree in engineering, would be an advantage
• A strong appreciation for health and safety practices
• A team player with great communication and customer relationship management skills
• We encourage applications from Singapore Citizens and Permanent Residents