Job Description

This role will be supporting the Finance Operations team on operational processes and any other ad-hoc duties as assigned. Responsibilities include but not limited to:

• Claim Payments

• Pick up daily claim payment reports generate by BI team and run the RPA (Robotic Process Automation) process.
• Use daily claim payment reports to process claim pay-outs (Cheques/Giro/PayNow/Bank transfer) within the service level agreement timelines.
• Premium Refunds

• Retrieve refund requests submitted by Customer Care team on the previous working day.
• Process the refund requests (Cheques/Giro/PayNow/ Bank transfer).
• Processing claw back vouchers and related journals
• Claim Recoveries

• Process and issue claim recovery receipts in policy admin system for the collections received for claim recoveries.
• Bank Reconciliation

• Daily reconciliation of claims payments, premium refunds, and claim recoveries.
• Monthly bank reconciliation of other operational/investment bank accounts.
• Reconcile claim payments, premium refunds, claim recoveries.
• Others

• Prepare the IRAS S45 withholding tax form for overseas claims payments and journal.
• Prepare month-end related journals to claims, premium refund, claw back vouchers transactions, transfer pricing journals and invoices.
• Prepare monthly balance sheet schedule and quarterly reporting.
• Daily maintenance of the Finance/Refund mailbox.
• Maintain up-to-date processes, workflows, and SOPs, ensuring adherence with processes and controls.
• Support year-end financial audit schedules and any other ad hoc duties as assigned.

Job Qualifications

• Diploma or Degree in Accounting, Finance or equivalent.
• At least 2 - 3 years of relevant working experience in the Finance department.
• Good years of working experience in the Finance Operations team in the insurance business.
• Knowledge on accounting principles.
• Competent with advance Excel (MS Office).
• Good interpersonal and communication skills.
• Good understanding of insurance accounting.
• Knowledgeable in GST.

Carolyn Ann Santibanez Mendoza EA License No. 02C3423 Personnel Registration No. R1105160Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

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