Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

• Be an authority in the area of specialization - Cards and Payments
• Fulfil the role of a subject matter expert in requirement elicitation
• Document requirements, create functional specifications and prepare flowcharts
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders to get detailed requirements, and ensure that they are met through proposed solution.
• Analyze and decompose complex requirements ensuring that they follow the bank’s prescribed format
• Ability to analyze the existing systems and highlight areas of improvement
• Enhance opportunities by identifying new software / service to be developed
• Oversee the development of the product as per the specifications
• Validate the functionality of the end product according to the requirement specifications
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan

Job Requirements

• Bachelor Degree in Accounting, Business Management, Finance, or similar.disciplines
• At least 15 years of experience as Business Analyst with expertise in Cards and Payment domain.
• Thorough knowledge of the area of specialization – Cards and Payments
• Ability to understand the bigger picture
• Working knowledge of data and process modelling
• Elicitation and comprehension skills
• Ability to translate high-level requirements into detailed documentation within the organisation’s context.
• Ability to evaluate and analyse existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.
• Excellent functional / documentation skills.
• Ability to multi-task and perform well under pressure.
  

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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