Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
Play a pivotal role in making decision on staff termination cases
Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
Conduct end of probation review for new hires
In-charge of duty roster, product quality, food cost, staff recruitment.
Work with Human Resource Department in handling staff grievances and disciplinary issues.
Attend all meetings and training programs when required.
Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
Lead and motivate staff in achieving sales targets and customer satisfaction
Involve, prepare pre-service meetings
Keep the Outlet In-Charge/Manager informed on all items of interest
Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
Maintain excellent customer service standards and execution of promotions in outlet.
Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager
Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift (Terms & Conditions apply)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.