Working Location: SENTOSA
Working hours:
Working hours per week: 44 hours
Shift Work:5 days
Job Responsibilities:
Position Overview
The F&B Captain assists the Restaurant Manager in directing and organizing the staff to ensure first class service, food & beverage offerings and marketing to maximize profits and guest satisfaction. Responsible for opening and closing the outlet each day and achieve guest satisfaction at every service opportunity, the incumbent ensures smooth operation of the outlet with compliance to health & safety standards.
The Role
\xc2\xb7 Ensure service standards and process are observed to achieve high levels of guest satisfaction when dining
\xc2\xb7 Take order accurately
\xc2\xb7 Provide food & beverage service
\xc2\xb7 Make recommendations confidently and appropriately
\xc2\xb7 Handle complaints and follow up promptly with guests on incidents to complete feedback raised
\xc2\xb7 Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
Job Requirements:
\xc2\xb7 NITEC or Higher NITEC or Diploma in relevant fields
\xc2\xb7 Minimum 1 year working experience in F&B environment
\xc2\xb7 Excellent communication and interpersonal skills
\xc2\xb7 Education Level: Diploma
Staff Benefits:
\xc2\xb7 Annual Leave: 8 days
\xc2\xb7 Meal Allowance: 1 MEAL Provided \xe2\x80\x93 Staff Canteen
\xc2\xb7 Yearly Bonus (depends on the performance)
\xc2\xb7 Dental Reimbursement
\xc2\xb7 Birthday leave
Registration Number : R1875280
Job Expert Pte Ltd (Co Reg: 202007543Z / EA License: 21C0766)
Please send your updated resume by clicking \xe2\x80\x9cApply\xe2\x80\x9d. Only shortlisted candidates will be notified.
AGENSI PEKERJAAN INTER ISLAND SDN BHD - JTKSM452C Malaysia
Human Resources Management / Consulting
About Us
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