Job Description

JOB DESCRIPTION

• Present menus and explanations for all menu items as well as specials of the day.
• Present children\'s menus, when appropriate, and describe specials and Alternative Cuisine.
• Utilize a "Captain\'s Pad" correctly and for the sake of communication.
• Provide water, bread and butter service throughout the meal to guests
• Serve a dish to guests while explaining the contents and preparation
• Be familiar with the beverage service including stemware used and appropriates garnishes
• Offer coffee or tea and serve any requested according to Sedona Suites Ho Chi Minh City standards
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Carry trays properly and safely as well as breaks them down
• Carry trays, bussing and reset tables with linen, china, glass and etc.
• Clean service area when needed
• Move tables and chairs.
• Clear tables and reset them for specific number of persons
• Serve all needs for private dining room or private function.
• Provide unobtrusive and professional service.
• Retrieve and stock all linen, china, silver, glassware and food and beverage items.
• Breakdown any buffets, displays or side stations when needed.
• Change ashtrays; serve cigarettes, crumb tables and offer additional beverages and cigars.
• Sweep/vacuum the floor before a shift if needed.
• Complete opening and closing side work as assigned and has all tables set according to standard.
• Respond properly in any hotel emergency or safety situation.
• Handle a guest walks out.

• Provide quick and attentive assistance to any mishap in the restaurant.
• Be flexible in assisting around different areas of the hotel in response to business and client needs.
• Recognize and address potential disruptive or undesirable guests.
• Perform other tasks or projects as assigned by hotel management and staff.
• Report for duty 5 minutes before the scheduled time, clean and tidy and wearing the correct uniform.
• Attend all the training subjects to the service staff and follows all rules and policies of the company.
• Utilize the hotel\'s POS system ringing up sales, printing checks, closing checks and completing closing readings
• Handle cash and credit card procedures according to the guidelines of the accounting department.

Keppel Corporation