Food & Beverage Captain (room Service)

Singapore, Singapore

Job Description


:

SCOPE

The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski\'s DNA values in order to encourage sales and maximize guest satisfaction.

OVERALL OBJECTIVES

  • Recommend, take order, and serve food and beverages to customers
  • Answer guest questions and handle guest requests in a polite and efficient manner.
  • Connecting with customers to build a loyal customer base
  • Inventory monitoring and waste management and reduction
  • Cashiering duties, outlet opening and closing procedures
  • Do routine cleaning and maintain cleanliness of workstation.
  • Follow food and beverage safety and hygiene policies and procedures.
  • Lead the service and act as a role model to the team.
  • Ensure a flawless service to the highest standards and as required by the department and the hotel.
  • Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
  • Ensure a great communication within the team and able to hold team meetings in the absence of the Assistant Restaurant Manager.
  • Attend the daily Food & Beverage Meeting in the absence of Restaurant Manager and Assistant Restaurant Manager.
  • Other ad-hoc duties
REQUIREMENTS
  • Warm, pleasant, friendly and confident, with good interpersonal skills.
  • Possess good command of English
  • Ideally you will have at least 1 year in a similar role.
  • Familiar with HACCP requirements
  • Knowledge of Health and Safety rules and procedures
About Us:

Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each of our guests. And for our employees, we provide a stage on which they can flourish and realize their full potential.

Embrace an experience as individual as you are!

About the Team:

The Capitol Kempinski Hotel Singapore

Located in Singapore\'s charming civic and cultural district, the iconic Capitol Building and Stamford House have been restored to unveil as The Capitol Kempinski Hotel Singapore. A quintessential masterpiece of beautifully conserved architecture uplifted with a modern touch and bespoke hospitality, this exclusive retreat promises luxury at its finest.

Timeless yet contemporary, the hotel features 155 guestrooms and suites, a lobby lounge, an outdoor saltwater relaxation pool, a fitness centre and Spa, and an exclusive event space, as well as a bespoke bar and a signature restaurant helmed by a Michelin-starred chef. The discovery continues, with the hotel connected to the luxury heritage lifestyle destination, Capitol Singapore - encompassing an exclusive 39-unit Eden Residences Capitol, a premium retail mall Capitol Piazza, and the legendary Capitol Theatre.

Kempinski Hotels

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Job Detail

  • Job Id
    JD1346360
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned