Job Description

Pan Pacific Orchard, Singapore presents the pinnacle of design by award-winning WOHA, located in Singapore\'s prime district Orchard Road.The 23-floor destination hotel redefines the city\'s landscape with four themed open-air terraces of distinctive design concepts - Forest, Beach, Garden and Cloud.Nestled amidst the Forest Terrace is our signature restaurant Mosella, which introduces a sharing concept of Mediterranean cuisine with a refreshing Peruvian twist. The Beach Terrace brings a resort-like experience to the heart of the city, and above, the Garden Terrace is home to Florette, our Champagne & Oysters specialty bar. At the highest levels of the Cloud Terrace, level 18 houses Orchard\'s highest pillarless ballroom, Claymore Ballroom.Operated by Pan Pacific Hotels Group, a member of UOL Group Limited, Pan Pacific Orchard elevates the guest experience with the Pan Pacific signature of sincere and graceful luxury.The RoleBe part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city\'s landscape and grow your hospitality career with us!As an Food & Beverage Service Team Leader (In-Room Dining), you will enhance overall guest experience by executing impeccable room service to allow guests to dine in the comfort of their rooms.Our Expectations:

• Take and accurately record guest orders via phone or in-person.
• Provide menu recommendations and address any guest queries and dietary restrictions.
• Assemble food & beverage orders for delivery to guestroom, ensuring that food hygiene and standards are maintained at all times.
• Deliver orders to guest rooms in a timely and professional manner.
• Present bill to guests, explain charges and process payments accordingly
• Assist the Assistant In-Room Dining Manager/Manager to guide and coach the team, where needed.

• Comply with all relevant Workplace Safety & Health practices and maintains a safe workplace for all Associates.

• Ensure that the Hotel\'s properties and facilities are protected and are kept in good working condition.

Talent ProfileWe are looking for a self-motivated individual with at least 1 to 2 years experience in In-Room Dining or in a Restaurant setting from a luxury brand. If you are someone with excellent communication skill and passionate about delivering exceptional service, write in to have a chat with us!

Pan Pacific Hotels Group