Job Description

Responsibilities: 1) Ensure the smooth operation of the F&B outlet;

• maintenance issues are quickly resolved and hygiene standards are met

• Manage budgets, maximise profitability and set/ meet sales targets

• Lead and motivate team to achieve organization goals

• Manage customers complaints, compliments and feedback

• Manage stock inventory and stock control

• Recruit, train, supervise and appraise staff

• Perform stocktake for the store

• Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, AVA, SCDF etc.)

• Continuously review and enhance existing store operations and processes to improve business

• Liaises and works closely with tenants located in the outlet

• Tasks include (but are not limited to) stall rental, inspection of tenant stall, and maintaining tenant relations.

• Assist in day-to-day administrative duties including (but not limited to) collection rental from tenants, daily sales reporting and employee scheduling

• Carry out other duties as and when requested by management

• At lease 2years experience in this position

• Strong leadership quality with excellent analytical and decision-making skills

• Good people management skills, communication and listening

• Ability to multi-task and work under pressure

• Team player with ability to collaborate and work effectively with a variety of stakeholders etc.

• Strong in both English and Mandarin (to liaise with Mandarin Speaking Management)