Job Description

PacificLight is a Singapore-based power generator and electricity retailer committed to helping customers effectively manage their energy needs.At the core of the company\xe2\x80\x99s competitive edge is our 800MW advanced power generation facility, located on Jurong Island, capable of powering more than 800,000 Singapore households. The state-of-the-art Combined Cycle Gas Turbine (CCGT) power plant is one of the most efficient power plants currently operating in Singapore and the first to be completely fuelled by Liquefied Natural Gas (LNG). Our plant operates at high levels of reliability and meets stringent emissions standards.PacificLight is owned by FPM Power Holdings (Singapore) Ltd, a large and established regional company combining the joint expertise First Pacific Company Ltd and MERALCO PowerGen Corporation which underpins our company\xe2\x80\x99s established foundation and contributes to our competitive edge in power generation and electricity retailing.Responsibilities:

• Managing inbound calls in a timely manner
• Maintaining database in Billing and CRM systems
• Assisting in telephony contracting by guiding customers through the buying process
• Following up on calls whenever necessary
• Assist in other ad-hoc duties

Requirements:

• Bilingual skills
• Fluent in English and Mandarin (due to the need to answer enquiries of mandarin speaking customers)
• Professional phone presence (good grammar)
• Possess excellent interpersonal and customer service skills
• Computer skills
• Willing to learn and meticulous
• Able to multi-task
• Self-motivated
• A positive attitude and a strong work ethic required
• Able to commence work immediately or within short notice

Working location:

• Near Jurong East MRT

Application InstructionsInterested applicants, please forward your detailed resume with enclosed photograph including your last drawn salary, expected salary and availability toPlease indicate the position that you are applying on the subject.(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)By submitting your personal data and/or resume to PacificLight (\xe2\x80\x9cus\xe2\x80\x9d), you shall be deemed to have given consent to us collecting, using, and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to PacificLight Group of Companies (\xe2\x80\x9cPacificLight\xe2\x80\x9d) which includes PacificLight Power Pte. Ltd and PacificLight Energy Pte. Ltd. for this purpose. Please read our privacy policy here.

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