Front Desk Agent

Singapore, Singapore

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Main Responsibilities

Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
Ensuring guests requests are being followed up promptly and efficiently.
Maintain cashier float and ensure accurate daily report of all monies received.
Prepare shift briefings to communicate hotel activities and operational requirements.
Assist in providing information pertaining to places of interests and important tourist information.
Solicit and communicate guest feedback for continuous improvement.
Assist in reservation duties whenever required.
Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.

Knowledge, experience, skills required

Computer literate and open to new technology.
Ability to read and speak English fluently. Second or multiple languages are a plus.
Able to do shift work; work on weekends, eve/public holidays as and when assigned.

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