Job Description

We are hiring a Customer Service Officer to provide excellent service in a department store. This is a 5-day work week, including weekends and public holidays.Ex-Cabin crew / Guest relations executive Welcome!Responsibilities:

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Requirements:

• Min Diploma
• Interest in providing good customer service
• Excellent communication skills
• Good Spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality
• Excellent communication skills

Interested candidate, kindly click on APPLY NOWWe regret that only short-listed candidates will be contacted shortly.EA Licence No. | 14C7092EA Registration No. | R1105417EA Personnel | Chia Meng Yong ( Kenny )Employer questionsYour application will include the following questions:How would you rate your English language skills?Which of the following statements best describes your right to work in Singapore?Which of the following Microsoft Office products are you experienced with?What\'s your expected monthly basic salary?Do you have customer service experience?How many years\' experience do you have as a Customer Service Role?Are you available to work on weekends or public holidays?Company profileSearch Index Pte Ltd3.7\xc2\xb7Human Resources & Recruitment11-50 employeesSearch Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan \xe2\x80\x9cBridging Career, Enhancing Life\xe2\x80\x9d, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or r\xc3\xa9sum\xc3\xa9 to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Search Index is a people-centric professional Human Resources consultancy firm, establish in 2014 and by our Slogan \xe2\x80\x9cBridging Career, Enhancing Life\xe2\x80\x9d, We, The People @ Search Index believes we are the bridge connecting Companies to Candidates empowering them to secure their Career and enabling them to have a better life.Search Index is an inaugural recipient of the distinguished HCP(EA) mark by the Ministry of Manpower(By submitting any application or r\xc3\xa9sum\xc3\xa9 to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)Company informationRegistration No.201410806WEA No.14C7092

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