Front Office Agent

Changi Airport, Singapore

Job Description

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The Front Desk Agent (Mission Control Crew) will be responsible for ensuring operational efficiency and service delivery to all Front Office areas. Main Responsibilities
  • Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
  • Ensuring guests requests are being followed up promptly and efficiently.
  • Maintain cashier float and ensure accurate daily report of all monies received.
  • Prepare shift briefings to communicate hotel activities and operational requirements.
  • Assist in providing information pertaining to places of interests and important tourist information.
  • Solicit and communicate guest feedback for continuous improvement.
  • Assist in reservation duties whenever required.
  • Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
  • Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.
Knowledge, experience, skills required
  • Computer literate and open to new technology.
  • Ability to read and speak English fluently. Second or multiple languages are a plus.
  • Able to do shift work; work on weekends, eve/public holidays as and when assigned.
Job Types: Full-time, Permanent, Fresh graduate Salary: $1,800.00 - $2,000.00 per month Benefits:
  • Employee discount
  • Food allowance
  • Health insurance
Schedule:
  • Day shift
  • Early shift
  • Holidays
  • Late shift
  • Night shift
  • Weekend availability
Supplemental pay types:
  • 13th month salary
  • Overtime pay
COVID-19 considerations:
Yes, all covid-19 precautions following Government and SHA Guidelines Work Location: In person
  • Health insurance

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Job Detail

  • Job Id
    JD1301330
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Changi Airport, Singapore
  • Education
    Not mentioned