Front Office Agent
Changi Airport, Singapore
Job Description
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The Front Desk Agent (Mission Control Crew) will be responsible for ensuring operational efficiency and service delivery to all Front Office areas. Main Responsibilities
Yes, all covid-19 precautions following Government and SHA Guidelines Work Location: In person
- Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems.
- Ensuring guests requests are being followed up promptly and efficiently.
- Maintain cashier float and ensure accurate daily report of all monies received.
- Prepare shift briefings to communicate hotel activities and operational requirements.
- Assist in providing information pertaining to places of interests and important tourist information.
- Solicit and communicate guest feedback for continuous improvement.
- Assist in reservation duties whenever required.
- Administrative duties include, but are not limited to; end of shift reports, and daily operational logs.
- Perform tasks as assigned by the Manager- Mission Control, or Hotel Manager.
- Computer literate and open to new technology.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
- Able to do shift work; work on weekends, eve/public holidays as and when assigned.
- Employee discount
- Food allowance
- Health insurance
- Day shift
- Early shift
- Holidays
- Late shift
- Night shift
- Weekend availability
- 13th month salary
- Overtime pay
Yes, all covid-19 precautions following Government and SHA Guidelines Work Location: In person
- Health insurance
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Job Detail
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Job IdJD1301330
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChangi Airport, Singapore
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EducationNot mentioned