Job Description

ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. The Customer Service Platform (CSP) is a team that integrate the product technology resources of the company's internal customer service system. Our mission is to provide users with efficient self-service solutions and provide agents with convenient tools so as to improve customer service experience.- Implement cross platform web-based features, user interfaces and Node.js based services for customer service platforms- Responsible for optimising scalability, reliability and responsiveness of web-based application pages, and to deliver compelling end user experience- Architect efficient and reusable front-end systems that drive complex web applications- Keep at the forefront of emerging web-based technologies and trends, research and evaluate latest web development frameworks, apply new technologies to drive iterative product improvementsQualifications- B. Sc or higher degree in Computer Science or related fields from accredited and reputable institutions- Experience in developing frontend web applications, with demonstrable expertise in deep optimisation of end user experience, stability & scalability, code modularity and rendering latency - Strong JavaScript/HTML/CSS frontend engineering experience and strong familiarity with key concepts including asynchronous programming, closures and types, layouts, specificity, animation, cross browser compatibility and accessibility - Deep understanding of the underlying design philosophy and implementation of common web framework, including React/Vue/Angular- Deep familiarity and experience with common web compilation and bundling tools, including Webpack/Rollup/Babel/AST/Gulp- Good understanding of frontend - backend multi-tier application architecture and protocols, familiarity with product and software development lifecycle processIDEAL CANDIDATE1. Agile, quick self learner, highly self-motivated with strong sense of product ownership and creative problem solver2. Deeply passionate about software coding/development and building great mobile/web applications3. Ability to perform independent research to solve complex technical problems 4. Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment
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