Job Description

Our JourneyShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry\'s car. Their brainstorming session sparked the concept of a more rewarding way to shop, starting with the idea of earning online Cashback.From those late-night musings emerged the ShopBack Group, now the leading shopping, rewards, and payments platform in Asia-Pacific. With over 40 million shoppers across 12 markets (and counting!), ShopBack now facilitates more than half a million transactions daily for over 20,000 online and in-store partners.Fresh off its debut in the European market, ShopBack is on the lookout for thrill-seekers to embark on this exhilarating journey to build The World\'s Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.Warning: Not for the faint-hearted. Possible side effects may include spending more on shopping (but don\'t worry - you earn Cashback).As a Full Stack Software Engineer Intern (Automation) at ShopBack, you will be at the forefront of innovating and automating our business processes. Your primary focus will be to enhance our internal tools and systems, including but not limited to integrating Slack with OpenAI APIs and other Large Language Models to boost employee productivity and streamline workflows. You will explore and implement solutions that are not just limited to Salesforce, extending your expertise to various platforms and technologies.Your Adventure Ahead

• Design and implement process automation solutions across various platforms, including Slack, Salesforce, Zapier, DocuSign, and more.
• Develop integrations with AI, OCR, RPA technologies or digital contracting and other advanced digital solutions to optimise operational efficiency.
• Continuously research and evaluate new technologies and tools for potential adoption to improve business processes.
• Collaborate with cross-functional teams to understand their needs and provide innovative solutions.
• Maintain and update documentation on process changes, new tools implemented, and training materials for users.
• Ensure robust testing, deployment, and post-deployment support for all solutions developed.

• A passion for learning and exploring new technologies and products.
• Strong problem-solving skills, with an ability to thrive in a volatility, uncertainty, complexity, and ambiguity (VUCA) environment.
• Proven experience in process automation, system integration, or a similar field.
• Familiarity with AI and ML technologies, particularly in implementing and integrating these technologies into business processes.
• Familiar with technologies such as JavaScript, React.js, Node.js, Python, PHP, RESTful APIs, SQL, NoSQL, Cloud, Git, etc.
• Excellent communication and collaboration skills to work effectively with various teams.
• A proactive and innovative mindset, with a focus on continuous improvement.
• Ability to manage multiple projects simultaneously and work under pressure.
• Applicants from all varsities are welcome to apply, including University, Polytechnic, and ITE

• Hybrid working and work-from-anywhere benefit

• Competitive compensation and stock options

• Transparent career progression paths and learning opportunities

• Candid, open and collaborative culture

• Talented and driven teammates across the world

• Fun-filled activities and celebrations all year round

ShopBack