Job Description

Description

Smooy is the #1 Frozen yogurt and low fat ice cream from Spain! We are hiring now and looking for our new team member and brand ambassador!

Job Type

: Full-Time

Reports to

: Store Manager

Department

: Customer Service / Operations

Job Overview:

We are looking for an enthusiastic and customer-focused

Assistant Supervisor

to join our team at our yogurt shop. As the Assistant Supervisor, you will support the Store Manager in overseeing day-to-day operations, supervising the service crew, and ensuring that customers receive top-notch service. Your role will include managing staff, maintaining high standards of cleanliness and safety, and helping to create an inviting atmosphere that enhances the customer experience.

Key Responsibilities:

Customer Service

: Lead by example to ensure a positive, friendly experience for all customers.

Staff Supervision

: Assist in managing and training the service crew, ensuring adherence to company standards.

Inventory Management

: Monitor stock levels of supplies and perform regular inventory checks.

Quality Control

: Ensure food safety, cleanliness, and adherence to store recipes and standards

Operational Tasks

: Assist with opening, closing, cash handling, and maintaining store organization.

Health & Safety

: Enforce compliance with safety regulations to maintain a clean and safe environment.

Skills

:
Strong understanding of food safety standards, quality control, and hygiene practices.
Leadership skills with the ability to motivate and manage a team.
Strong problem-solving and troubleshooting abilities.
Excellent communication and organizational skills.
Basic proficiency in Microsoft Office and production management software.

Physical Requirements:

Ability to stand and walk for extended periods.
Ability to work in a fast-paced, customer-oriented environment.

Benefits:

Paid time off and holidays (If Applicable)
Flexible work schedule
Opportunities for career advancement

Job Type: Full-time

Pay: From $1,400.00 per month

Benefits:

Flexible schedule
Work Location: In person