Job Description

Supervisor / Service Crew

The Oyster Bank

The Oyster Bank is seeking a motivated and experienced individual to join our team as a

Supervisor / Service Crew

. If you're passionate about hospitality, enjoy working in a lively environment, and have a flair for leadership, we'd love to meet you!

Main Responsibilities

Cultivate a positive, team-driven environment while leading and motivating colleagues effectively. Assist in the development and fine-tuning of the drinks menu, ensuring all costings remain current and precise. Oversee bar stock and ingredient control, ensuring all products are accurately labelled, rotated, and stored for maximum freshness and safety. Work closely with the management team on purchasing, inventory tracking, operational efficiency, and manpower scheduling. Ensure all beverages are prepared in strict accordance with recipes, SOPs, and brand presentation standards. Handle guest feedback or issues promptly and professionally to maintain excellent service quality. Train and coach new staff, reinforcing service standards and encouraging ongoing growth and development. Maintain proper documentation and compliance in purchasing, receiving, and storage procedures. Uphold grooming, hygiene, and operational standards across all bar and floor staff. Conduct regular checks on bar equipment and report any servicing or maintenance needs in compliance with SFA regulations. Support ongoing company expansion and new outlet launches as required.

Employee Benefits

Complimentary food and beverage perks every month After-shift drink privileges 30% staff discount for full-time employees Meal vouchers for new outlet openings Referral incentives with cash rewards for successful hires (both full-time and part-time) Daily staff meals provided during shifts Invitations to tasting sessions, product trainings, and workshops Opportunities for professional certification (e.g., WSET, Food Hygiene courses) Attendance at trade shows and industry events during working hours Guaranteed annual salary increment after one year of continuous service AWS (13th month bonus) for staff completing one full year Long-service rewards at 3, 5, 7, and 10 years Yearly company retreat and frequent team-bonding activities Transport reimbursement for shifts ending after midnight

Requirements

Positive, proactive attitude with a strong desire to learn Integrity, initiative, and a collaborative approach to teamwork Good communication and interpersonal skills Minimum 2 years of relevant experience preferred
Job Type: Full-time

Pay: $3,200.00 - $4,200.00 per month

Work Location: In person