Job Description

Job Role Overview:

As a Service Crew, you are the heartbeat of our customer experience. From warmly welcoming guests, coordinating dine-in and takeaway orders, crafting refreshing beverages at the bar, to ensuring smooth cashier operations -- you are key to delivering excellence in every interaction.

Key Responsibilities :

1.Cashier Duties

Greet guests with genuine warmth and process bills accurately Handle cash and digital transactions securely and efficiently Ensure a clean and organized cashier station at all times

2. Bar Crew

Prepare and serve drinks (teas, soft drinks, special beverages) with consistency and flair Maintain hygiene and safety standards when handling food and beverages Maintain beverages preapration area

3. Hostess Responsibilities

Welcome every guest with a smile and ensure they are seated promptly Manage reservations, walk-ins, and table allocations using the seating floor plan Uphold a calm, composed, and helpful demeanor during busy periods.

4. Main Station Coordinator (Dine-In & Takeaway)

Coordinate seamless flow of dine-in, takeaway and delivery orders Work closely with kitchen, service, and delivery team to ensure timeliness and accuracy Anticipate needs, solve issues proactively, and communicate clearly with both FOH & BOH team members

Job Requirements:

Passionate about people and hospitality Energetic, positive, and ready to be part of a close-knit team Willing to learn and grow in a dynamic, fast-paced environment Strong communication skills in English and Mandarin Physically able to stand for long periods and carry food tray Comfortable to work 6 days work * Prior F&B experience is a bonus, but not required -- we welcome fast learners!