General Insurance Qa Officer
Shenton Way, Singapore, Singapore
Job Description
Responsibilities:
- Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management.
- Review 15 of closed sales calls per day for General Insurance Team.
- Backup for Auto Insurance for Call Review purposes.
- Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management.
- Prepare, track and send Quality Assurance related reports to UOB management and team. (NMD, Service Quality Monthly, Penalty Points Table)
- Keep track on all the status of Quality Assurance Cases from beginning to end process and provide update to management on a timely manner.
- Weekly meeting with management to discuss on discrepancies and solutions for further improvements.
- Other ad-hoc duties as assigned by supervisor
- 1 Year Renewable Contract
- Novena
- Monday xe2x80x93 Friday (9.00am xe2x80x93 6.30pm)
- Up to 3,000 + PB
- Good to have BCP and PGI Certificates.
- Preferably have quality assurance experience and insurance products knowledge.
- Meticulous and responsible team player.
- Proficient in Microsoft Office.
- Able to multi-task.
- Fast Learner and willing to learn on multiple Insurance Products.
3 Shenton Way, Shenton House, #19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1490870
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationShenton Way, Singapore, Singapore
-
EducationNot mentioned