Job Description

Oversee and manage all daily operations to ensure efficiency, productivity, and excellent service delivery. Supervise staff, including hiring, training, and performance evaluation. Develop and implement business strategies to improve growth, profitability, and market share.
Financial management:


Manage budgets, forecast expenses, and control costs. Ensure accurate financial reporting and optimize cash flow. Staff and performance management: Lead, coach, and develop a high-performing team and first-line managers. Set performance goals, delegate tasks, and ensure accountability for achieving targets. Resolve conflicts and ensure compliance with company policies and procedures.
Customer and client relations:


Ensure high levels of customer satisfaction and build strong relationships with clients, partners, and suppliers. Handle escalated customer issues and maintain service standards.





Requirements


Bachelor's degree in Business Administration, Logistics, or a related field. Proven experience in a management role, preferably within the moving or logistics industry. Strong leadership, communication, and interpersonal skills. Excellent financial management skills, including budgeting and forecasting. Strong problem-solving and decision-making abilities. Ability to work under pressure and manage competing priorities in a fast-paced environment. * Knowledge of industry regulations, standards, and best practices.