Job Description

Performance Objective:To manage and lead 10-12 Sales Team in telemarketing GI products (Critical illness, Hospital, Accident plan) to generate sales revenue.Key Accountabilities:

• Achieve or exceed monthly sale target by the management.
• Train, coach, guide & and motivate team to achieve their monthly sales target
• To prepare & ensure accuracy of reports at all times
• Achievement of daily/weekly/ monthly targets and all KPIs set by Management
• To perform the duties assigned as a Duty Floor Manager (DFM)

\xe2\x80\x8bTeam Manager Duties:

• Send daily/interim sales update to the management team at the end of each production day.
• Email daily sales to Division Head.
• Conduct daily morning briefings (e.g. product updates, revised underwriting etc).
• Checking of all sales files for (for any missing info to export to UOI/occupation or industry query).
• Call calibration- sharing of Quality call award winner\xe2\x80\x99s call as best practices.
• Conduct (Daily briefing/sharing session) to update Sales and KPI run-rate to the team.
• To ensure all compliance requirements are met.
• Review and coaching of agent\xe2\x80\x99s call. Document and identify the gap for improvement.

\xe2\x80\x8b Monthly Duties / Reports:

• Prepare Agent Sales Report for management monthly sales review
• Campaign/Daily sales report analysis to come up with strategies to boost sales.

Ad-hoc Duties:

• Prepare & update agent performance for contract renewal or appraisal.
• Send email to UOI/admin regarding withdrawal/additional sale for the team.
• Attending to miscellaneous requests (checking of Cx\xe2\x80\x99s details/photocopy etc.)

Period:

• Permanent

Location:

• Novena

Salary:

• Up to $6,500

Working hours:

• Monday \xe2\x80\x93 Friday (9am \xe2\x80\x93 6.30pm)

Interested applicants, kindly email your detailed resume (MS Word format is preferred):nicholas@successhrc.com.sg (Reg No: R1549023)Please ensure that applications sent through email are no bigger than 1Mb.We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, Shenton House,
#19-01 Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Success Human Resource Centre