Job Description

About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for the world\'s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia\'s super-app Grab, to global Fintech leaders such as PayPal and Remitly. Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to \xe2\x80\x93 and get paid in \xe2\x80\x93 every corner of the world. Instantly. Thunes is headquartered in Singapore with regional offices in London, Paris, Barcelona, Shanghai, Miami, Dubai, and Nairobi. Context of the role Reporting to the Group Chief People Officer this role will be responsible for leading our Workplace Experience teams globally ensuring smooth operations of all our offices and a positive and collaborative office work experience for all employees. Responsibilities: Office Management

• Through leading a team of Workplace professionals you will ensure that our > 15 offices globally are well-maintained and properly managed, including overseeing office maintenance, landlord relations, finance and budgeting, supplier management, lease renewals, contract negotiations and office refurbishments
• Directly responsible for the day-to-day management of the Singapore HQ office
• Responsible for the opening of new offices around the world as we continue to expand
• Manage office support activities, including overseeing stationery and pantry supplies, post/courier services, locker and building access cards etc.
• Ensure office health and safety by administering workplace safety measures and ensuring compliance with local legislation

• Design and execute a workplace experience strategy to ensure employees have a positive and productive experience in the office. Ensure we have the right office environment to foster a culture of collaboration and team work. Offer a true value proposition to position working from the office as an attractive and preferred option
  versus working from home
• Design and manage, through a team of Workplace professionals, a schedule of exciting workplace events and activities in all of our global offices
• Assist in organising internal employee events not owned by Workplace Experience (i.e. sales conferences, management meetings etc.)

• Responsibility for all global travel, travel processes/policies and third party relationships, through the management of a dedicated Global Travel Manager in the team

• Manage the team, spread out across the world, responsible for delivering our workplace experience, office management and global travel services, providing guidance and coaching where needed

• Oversee global budget for Workplace Experience and Travel and partner with Finance to ensure budgets are approved and managed
• Manage Workplace expenses and invoices, and support finance with a monthly recharge process

• Bachelors degree in business administration, communication or any related field.
• 10+ years of working experience with expertise in both office management and workplace experience
• Experience managing a team of distributed employees
• Experience putting together budgets and partnering with finance to manage these
• Strong negotiation skills and vendor management experience
• Excellent attention to detail and analytical decision-making skills.
• Ability to analyse data and work with numbers to support decision making
• Strong organisation and time management skills, with the ability to work under pressure and manage priorities
• Experience working in multi-cultural environments with significant experience working for European or US businesses
• Results-driven and process-oriented, with a strong sense of service and the ability to manage multiple tasks simultaneously
• A strong team player with good interpersonal skills and able to interact constructively, efficiently and effectively with different stakeholders
• Excellent written and verbal communication skills in English
• Ability to work across multiple time zones, the work would include a degree of flexibility to conduct meetings outside of regular office hours
• Ability to travel, from time to time, to our key office locations or locations for planned new office openings
• Proficient in Microsoft Office, Gmail, and GDocs