Job Description

Willing to work in Mandya or Mysore, Karnataka, India.About the Client:Founded in 2005, our company has grown into one of the world\'s largest suitcase manufacturers, recognized as the first and only luggage company listed on the Shenzhen Stock Exchange (SCSE). With a global turnover of RMB 3 billion in 2023, we are a leading player in the B2B and B2C markets. We have established strong partnerships with global brands like adidas, Nike, Uniqlo, Puma, and Decathlon, providing a wide range of bags, luggage, and apparel. Our manufacturing hubs are based in China, India, and Indonesia, and we are the global market leader in IT suitcases.On the B2C front, we operate successful brands, catering to the youth travel segment, and have consistently ranked as the top seller in the luggage category during major shopping events. With a strong presence in international markets and continuous expansion through mergers and acquisitions, we remain committed to innovation and delivering high-quality products worldwide.We are looking for a skilled and experienced Quality Manager to support the Quality Director in establishing and implementing a robust quality management system within our manufacturing operations. In this role, you will be responsible for organizing and improving the quality management framework, developing a strong talent pipeline within the quality department, and ensuring the successful delivery of high-quality products to our clients. You will also be the primary point of contact for customers, ensuring their satisfaction with the quality of our products and improving overall customer experience.The ideal candidate should have solid experience in quality management, strong leadership abilities, and the capability to handle client relationships effectively. You will play a key role in maintaining and enhancing the quality standards across the organization, with a strong focus on operational excellence and customer satisfaction.Key Responsibilities:

• Assist the Quality Director in establishing and implementing a comprehensive quality management system within the factory.
• Lead the development, implementation, and continuous improvement of quality processes and standards.
• Build and manage the talent pipeline within the quality department to ensure a capable and reliable team.
• Serve as the key contact for clients, ensuring smooth communication, timely delivery of goods, and high levels of customer satisfaction.
• Ensure all quality processes are aligned with company standards, and actively work to reduce risk and improve product quality.

• Willing to work in Mandya or Mysore, Karnataka, India.
• Fluency in both Chinese and English is required.
• Education: Diploma or higher in a related field.
• Experience: Minimum of 3 years of quality management experience; international work experience is a plus.
• Technical Skills: Strong knowledge of quality management systems and on-site management.
• Leadership: Proven team management skills, with excellent coordination and risk management abilities.

• Strong sense of integrity and commitment.
• Results-oriented with a practical approach to problem-solving.
• High level of professionalism and dedication to maintaining quality standards.

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