Job Description

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Group Overview

Global Security protects the firm\'s employees and assets throughout the world. This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, security guard management and alarm response, incident management, corporate building security and customer/visitor/client safety, physical crime investigations, workplace violence, fire and life safety, executive protection, pre-employment screening, security operations on a global basis, and fraud Investigations.

Job responsibilities

The Global Security Operations Specialist will be an integral member of the 24/7/365 team in the Singapore-based APAC Global Security Operations Center providing intelligence collection and analysis, risk incident triage and escalation as well as crisis management support to the firm across APAC. This is an opportunity to serve within a mature corporate security operation and work with seasoned security experts, overseeing a broad and diverse portfolio of responsibilities and geographies. The successful candidate should be a driven and resilient individual with the ability to perform under pressure and deliver across competing priorities.

• Support senior management and line-of-business (LOB) stakeholders closely by triaging risks and ensuring continuance of business functions during any incident or crisis.
• Proactively gather and analyse information from various sources and draft reports to provide management and global contacts with useful and actionable intelligence.
• Manage and administer travel security operations including tracking, assisting and advising international travelers on any incident or crisis.
• Oversee the firm\xe2\x80\x99s local incident management teams throughout the APAC region, and coordinate with other regional Global Security Operations Centers for international incidents or crisis.
• Work closely with Real Estate, Global Technology Infrastructure, Resiliency, LOB Business Resiliency and Global Security managers to ensure effective coordination of crisis management policies.
• Manage tasks and projects related to the Global Security Operations Center\'s operational support, including Technical and Physical Security tasks as well as the regional knowledge management system.
• Manage any other duties or projects as directed by APAC Global Security senior managers.

Required qualifications, capabilities, and skills

• Minimum Polytechnic diploma in relevant disciplines such as administration, risk, criminology, security, emergency response, crisis management.
• Minimum 3 years of experience in relevant or transferable fields such as those related to security intelligence or operations, incident management, crisis or emergency response.
• Strong knowledge and interest in security and geo-political developments across APAC with the initiative to rapidly assess emerging themes, events and incidents for the potential to impact business, client and third-party locations and business travelers across region.
• Ability to work effectively under pressure in a fast-paced environment while consistently producing error-free work and meeting deadlines. Strong analytical, interpersonal skills and comprehensive computer skills (good understanding of all Microsoft applications).

Preferred qualifications, capabilities, and skills

• Bachelor\xe2\x80\x99s degree or post-graduate level qualification, particularly in relevant fields such as security studies, international relations, social sciences or the humanities is a plus

Business Results

• A self-starter with the ability to proactively identify individual priorities based upon team goals.
• Able to work with a sense of urgency to contribute to complex and multifaceted team objectives.
• Able to work within agreed cost and resource allowances, displaying problem solving skills to anticipate and address challenges.

Stakeholder Relations

• Able to identify requirements of stakeholders and assist in the development of plans and solutions to address end-user requirements.

Teamwork and Leadership

• Able to establish, foster and maintain trust-based relationships with a diverse portfolio of stakeholders.
• A clear and timely communicator, able to adjust communications styles to interact with a range of audiences.
• Confident and collaborative, able to offer constructive challenge to status quos and to provide and seek diverse perspectives.
• A wholehearted commitment to diversity, respect and inclusion, seeking to participate in diversity efforts and activities.

Risk, Controls and Conduct

• Able to follow procedures, processes and practices in order to ensure control framework is followed, and risk & compliance obligations are met.
• Alert to risks related to the role and able to operate within established risk parameters. Able to recognize risks and escalate in a timely manner.
• Able to continuously remain current on the requirements of the role, and conscious of the regulatory requirements of the function.

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

The Global Security (GS) team protects the firm\'s people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.

JPMorgan Chase