Job Description

Line of Service Internal Firm Services
Industry/Sector Not Applicable
Specialism IFS - Information Technology (IT)
Management Level Intern/Trainee
& Summary At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.
Our Firmwide Corporate Services unite to help build our competitive advantage with first class support internally. Spanning Administration, Business Development, Chairman's Office, Compliance, Finance, Human Resources, Learning and Development, Legal, Marketing and Communications, Operations and Change Management, and Technology, we power our lines of services to make sure all of us have the right sources, services and technology to be the best we can be.
Not all of us work directly with external clients. Some of our most talented people choose to harness their skills, experience, expertise and service excellence within PwC. The possibilities are endless and our business landscape is changing everyday.
Key Responsibilities:
Assist in the operations of the EUC asset life cycle, including planning and overseeing of deployment (e.g. staff onboarding), loan, refresh, and retirement (staff offboarding) of end-user devices ensuring timely updates and replacements.
Assist in software packaging, release, and deployment processes to ensure smooth and efficient software updates.
Provide IT support, including technical troubleshooting, software installation, and upgrades.
Help with post-resolution follow-ups of incidents and fulfill IT service requests.
Participate in the Collaborate with various departments, including HR, IT, security, and procurement, to ensure seamless operations.
Maintain accurate records of all EUC assets, including their status, location, and user assignments.
Ensure that all end-user devices comply with the firm's security policies and standards.
Requirements:
Currently enrolled in a degree program in Information Technology, Computer Science, or a related field.
Basic understanding of IT support and end-user device management.
Willingness to learn and develop technical skills in troubleshooting, software installation, and device configuration.
Strong interest in providing excellent customer service and the ability to communicate effectively with users at all levels.
Familiarity with IT asset management principles and best practices is a plus.
Awareness of security policies and standards related to end-user devices.
Ability to work collaboratively with cross-functional teams and manage multiple tasks simultaneously.
Strong organizational skills and attention to detail.
Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills Accepting Feedback, Active Listening, Communication, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Teamwork, Well Being
Desired Languages (If blank, desired languages not specified)
Travel Requirements 0%
Available for Work Visa Sponsorship? No
Government Clearance Required? No
Job Posting End Date