To provide daily client service for our transaction banking products
To conduct investigation into client's issue working with other stakeholders
To be responsible for end-to-end process of SMAR&TS customer on-boarding
To cross sell and expand client's usage of our transaction banking products
Job Requirements
University degree or equivalent
Preferably with relevant banking experience and/or experience in the provision of client support
Relevant knowledge in transaction banking client service
Relevant knowledge in internet banking platform
Good communication skills and Japanese speaking is a must as the incumbent will need to communicate with the Japanese corporate clients whose main communication language is Japanese.
Analytical, good presentation skills and service oriented.
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