Job Description

Company Description
About Grab and Our Workplace
Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Role
Come join the GTS Commercial Systems team - we are the engine behind Grab's commercial success, delivering technology that creates time, increases clarity, and drives productivity for our business partners. We are platform-agnostic technologists focused on outcomes.
As a Business Analyst Trainee, you will be at the forefront of our delivery lifecycle, acting as the critical bridge between our business stakeholders' strategic goals and our technical delivery teams.
You will learn to translate complex business needs into actionable requirements, ensuring that what we build delivers measurable value. This is a unique opportunity to develop a product-owner mindset and learn how to shape demand, not just document it, within a fast-paced, enterprise environment.
This is a 6 months full-time onsite role based in Singapore as part of the .
The Critical Tasks You Will Perform

• Collaborate with business stakeholders from various functions in Grab like GCS and MEX to understand their objectives, processes, and pain points.
• Learn to conduct requirements gathering workshops, document user stories with clear acceptance criteria, and map business processes.
• Support the coordination of User Acceptance Testing (UAT), helping to create test scenarios and ensuring business users can effectively validate solutions.
• Work alongside senior Business Analysts to analyze incoming requests and contribute to the "demand shaping" process, ensuring new initiatives align with our platform's strategic direction.
• Maintain clear and concise documentation for all requirements and process flows in tools like Jira and Confluence.
• Participate in Scrum ceremonies (Sprint Planning, Grooming, Retrospectives) to understand the agile delivery process.
• Learn to work closely with development, testing teams while being the bridge between them and ensure the delivery is seamless
• Assist in grooming the product backlog, ensuring that all initiatives are well-defined and ready for the solution design phase.

Qualifications
What Essential Skills You Will Need
Role Requirements

• A strong interest in the intersection of business and technology.
• Excellent analytical and problem-solving skills with a high attention to detail.
• Strong verbal and written communication skills, with the ability to articulate ideas clearly.
• A proactive and curious mindset, with a willingness to ask questions and challenge assumptions.
• Basic understanding of the software development lifecycle (SDLC) is a plus.
• No prior professional experience is required, but a passion for technology and process improvement is essential.

Technical Skills and Competencies Trainee will learn during the traineeship:

• Proficiency in business requirements analysis and user story creation.
• Hands-on experience with agile project management tools like Jira and documentation platforms like Confluence.
• A deep understanding of the Business Analyst's role within a structured SDLC and the principles of agile development.
• The ability to facilitate stakeholder discussions and translate business language into technical requirements.

Additional Information
Life at Grab
We care about your well-being at Grab, here are some of the global benefits we offer our Interns:

• Comprehensive Medical Insurance: We got you covered with medical insurance plans.
• Leave Entitlement: Enjoy a range of leave options including Annual Leave, Medical Leave, and Hospitalization Leave.
• Flexible Work Arrangements: Benefit from a flexible work schedule that allows you to balance your academic commitments and personal life.
• Community Involvement: Get involved in community service through Love-all-Serve-all (LASA) programs.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique

Skills Required