Job Description

:
During Phase 1 (Group President's Strategy Office, SP&A, Singapore):

• Conduct internal operational analysis and external benchmarking to uncover growth opportunities and identify initiatives to improve efficiency within the e-commerce business unit.
• Partner with cross-functional teams across the e-commerce unit to implement strategic initiatives, including those related to growth acceleration and operational enhancements.
• Perform in-depth research and analysis on e-commerce market trends, regulatory and policy developments (e.g., tariffs, trade policy), competitive dynamics, and consumer behaviour to inform strategic planning.
• Support both regular and ad hoc business reviews through historical performance analysis, KPI tracking, and forecasting to provide actionable insights and guide business decisions.

During Stage 2 (SEA market placement):

• Responsibilities will vary by opportunity, but typically include: conduct market study and customer interviews; onboard sellers; adjust marketplace product; working with logistics partners to improve user experienc; track performance
• Potential countries: Indonesia, Thailand, Vietnam, the Philippines, or Malaysia.

Requirements :

• Bachelor's degree or higher
• a minimum 1 year of working experience in a top-tier strategy consulting firm, or equivalent in-house experience
• Proven track record in complex problem-solving using quantitative and qualitative techniques, plus a genuine curiosity to get to the root causes of problems. (Both are must-haves.)
• Clear, structured communicator with stakeholder and project management experience.
• Self-starter comfortable with pace and ambiguity; high ownership and bias for action.

About the Team :
Strategic Planning and Analytics (SP&A) is the Group President's Strategy Office, supporting him and the rest of the top leadership in driving strategic initiatives across e-commerce, Consumer Lending, and Digital Banking businesses. We focus on unlocking growth opportunities and improving operational efficiency while driving transparency and alignment among top leaders in the organisation.
The Group President's Accelerated Placement Program is designed for top-tier consulting talent to accelerate their transition to leading a meaningful piece of business within ~1-2 years. The Program will follow two phases:
Phase 1 (First 12-18 months, Group President's Strategy Office, SP&A, Singapore):

• Gain an understanding of Shopee's business and strategic priorities
• Work on key projects, from defining strategic opportunities and direction to launching or transforming existing products
• Gain exposure to senior leaders in Shopee on both regional (Group President, Heads of key functions) and local market (Heads and key leaders in SEA countries)

Phase 2 (After 12-18 months - placement in a SEA market):

• You will be matched with an opportunity to lead a meaningful piece of business in one of our Southeast Asia markets (excluding Singapore), namely Indonesia, Thailand, Vietnam, Philippines, or Malaysia

Skills Required