Job Description

WHO WE ARE:
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Job Overview
We are seeking a highly experienced and skilled Assistant Vice President responsible for implementing and maintaining the bank's building and international office networks. He/she will ensure the stability, security, and performance of our network infrastructure, which is essential for supporting business operations and delivering high-quality services to our customers. The ideal candidate will demonstrate a proactive approach to network management and a commitment to collaboration across various teams.
Key Responsibilities
Support the development and implementation of organization's wireless, building, branches and ATM network infrastructure
Ensure the stability, security, and optimal performance of the bank's network infrastructure, including LAN, WAN, Wi-Fi, and security systems.
Collaborate with IT teams, such as Cybersecurity, Cloud, and Applications, to ensure seamless integration and alignment of network services with business requirements.
Manage relationships with vendors and partners to ensure timely and effective delivery of network services.
Develop and maintain comprehensive network documentation, including architecture diagrams, technical guides, and operational procedures.
Ensure compliance with internal and external regulatory requirements, including data protection and security standards.
Support the development and implementation of disaster recovery and business continuity plans for network services.
Provide technical guidance and support for ad-hoc network requests and projects, ensuring timely and effective resolution.

• Perform change request across all network technologies based on new design standards and business requirements.
• Provide network fault investigation, troubleshooting, resolution, recovery and root cause analysis.
• Review and implement complex changes and device upgrades in critical environments.
• Deliver and implement network projects according to Bank standards and requirements.

Key Focus Areas
Building and international office network infrastructure design, implementation, and maintenance
Network security and threat protection
WAN and LAN optimization and performance management
Wi-Fi and wireless network design and implementation
Collaboration with the Cybersecurity team to ensure network security and compliance
Vendor management and relationship building
Working Conditions
Flexible working hours may be required to support 24/7 network operations.
Education

• Bachelor's Degree or Professional Degree in Computer Science, Information Technology, or a related field.

Experience

• Minimum 5 years of relevant working experience, with 2 years in supporting banking environment.
• Practical and solid working experience in BAU activities - incident management, root cause analysis, service delivery, project delivery, asset management, regulatory compliance (PID {privliged ID), SBR {security baseline reviews}, Asset Management into CMDB, automation (scripting), and documentation SOP.
• Practical knowledge & hands-on experiences in implementing network architecture and components including switches, routers, wireless, firewalls, VPNs and security gateways.
• Technical depth covering the core products - specific to management and configuration therefore experience in Cisco Switches and Routers, Huawei switches and routers, Palo and Fortinet firewalls, Network admisssion control.
• Able to deep dive network incidents and address root cause analysis using tools such as Solarwinds, Gigamon, ELK
• Strong implementation knowledge of the following protocols: OSPF, BGP, IPSec, GRE and STP.
• Deep working knowledge of BGP routing is a required
• Experience with Cisco ACI, EVPN is a bonus
• Experience in monitoring, tuning and scripting languages is a plus.

Certification

• Relevant certifications (e.g. Cisco CCNA, CCDA, CCNP etc.) are a plus

Knowledge and Skills
o Technical expertise in implementing and maintaining the building and international office networks.
o Familiarity with cloud computing, software-defined networking, and network automation.
o Professional written and verbal communication and presentation skills.
o Situational analysis and decision-making abilities.
o A quality mindset with a prevention attitude to attain zero defects and a strong commitment to delivering high-quality network services.
o Experience in supporting network budget management and resource allocation.
o Capable of developing and maintaining relationships with key stakeholders, including business leaders, IT teams, and external partners.
What we offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.