Job Description

Summary Job Family Group Description - Communication & Marketing:
Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand.

Job Family Description -PR & Events:
Brings our luxury products onto the stage. Builds a solid reputation for our brands through event organisation, press relations and a robust online presence.

Sub-Job Family Description - Press:
Maintains fluent contact with press and journalists and plays a central role promoting our collections to the fashion community. Ensures coordination and consistency with the desired brand image



Job description

• Assist in the execution of client-centric strategies to attain a high level of client retention & acquisition rate.
• Coordination of Client Engagement Activations or Initiatives
• To maintain a systematic tracking of Client Engagement Actions
• To support in the delivery of Client Experiences/Recognition Actions/Initiatives
• To assist with the management of Brand Experiences (if any); and liaise with store teams in executing in-store OTO appointments
• To provide extraordinary service by coordinating the fulfilment of specific requests of these clients
• Recruitment of New Clients

- To identify potential clients with sales team
- To network through existing high-end clients\xe2\x80\x99 friends or luxury events

• Coaching & Motivating Store Team

- Coach & inculcate \xe2\x80\x9cclient-centric\xe2\x80\x9d mindset in new/junior CAs
- To identify potential customers with CAs & work with him/her in formulating engagement actions/follow-ups

• Conduct market research and competitor analysis
• Work closely with Merchandising & VM, Retail & Training team in executing key client initiatives/projects
• All other administrative and coordination support to the Local Client Engagement team (e.g. Finance expense actualization, logistics coordination & handling, event set up & teardown, etc)

Job Type Regular

Start Date 2024-02-29

Schedule Full time

Organization Gucci Singapore

Gucci