Gucci Team Manager

Singapore, Singapore

https://sg.mncjobz.com/company/yves-saint-laurent

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Job Description

Manages the relationship between clients and sales team. Manages every operation in the department or on the floor to guarantee a unique customer experience. Collaborates with store manager and assistant store manager in smooth running of operations, loss prevention compliance, human resources management and visual merchandising presentation. Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele. Manage the customer flow on the shop floor ensuring no client is left unattended and exceptional service is delivered. Manage and resolve customer issues, delighting and retaining the client relationship. Be Curious, Empathic and Sensitive Minimum 2 - 3 years of experiences in a supervisory capacity from the retail or service industry, preferably with a proven track record in luxury fashion Direct people management (team of 6/7) a strong plus Well-groomed and driven with strong leadership and communication skills to manage teams in achieving set standards for all aspects of store operations. Independent individual with strong decision-making skills Passionate in growing a career within the luxury fashion industry.