Interested applicants can also send your resume +6596420989 (HAN) or supreme.cc.han( )gmail.com and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.
Guest Relation Manager
Industry: Fine Dine F&B
Work under: Binomio (Spanish Restaurant)
Working Day : Mon to Sat
Working Time: 2.00pm - 1.00am
Salary: $4000 - $6,000
Working Location: Outrum Park
Responsibilities:
Promote the Company by establishing a loyal and regular customer base, maintaining regular customer database and personalising customer service.
Work with the Management to achieve the targeted revenue and profit.
Taking and managing reservations via phone and reservation platform.
Assist the General Manager in planning, organising and executing the marketing campaigns, promotional activities and the necessary logistics matters.
Responsible for overseeing the success of the marketing campaigns, promotional activities and events.
Liaise with vendors to make necessary logistical arrangements.
Find ways to build rapport with vendors and customers to build loyalty.
Help devise a robust public relations plan in response to negative or damaging review or feedback in order to repair and protect the Company\'s reputation.
Demonstrate a thorough understanding of all facilities and services provided by the Company and identify the opportunities for up-selling and promotions when necessary.
Oversee the service of the Restaurant.
Ensure guests\' requests are not delayed.
Record and report all guests\' complaints to the Management immediately.
Handle emergency and difficult situations.
Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
Requirements:
Diploma, Advanced/Higher/Graduate Diploma in any discipline.
10 years of relevant experience in a similar role.
Chaw Chiaw Han, Reg No\xef\xbc\x9aR22106723
The Supreme HR Advisory Pte Ltd, EA No\xef\xbc\x9a14c7279
Additional Information
Career Level
Manager
Qualification
Not Specified
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.