Job Description

Job description

Greet guests warmly and provide a seamless check-in/check-out process Respond promptly and courteously to guest queries and requests Maintain exceptional levels of cleanliness and organisation in all guest-facing areas Assist with luggage handling, room allocations, and other front desk duties Communicate effectively with the wider hotel team to ensure guest needs are met Identify and address any issues or concerns raised by guests Promote the hotel's facilities, services and special offers to guests Contribute to a positive and welcoming team environment

What we're looking for

Previous experience

in a guest-facing role within the hospitality industry Strong

interpersonal and communication skills

to interact with guests and colleagues Ability to

multitask and prioritise

to provide efficient and attentive service Excellent

problem-solving and conflict resolution skills

Passion for delivering

exceptional customer service

Flexible and able to work

shifts, including weekends and public holidays

Proficient in

English

, with the ability to communicate in other languages an advantage Full time/ Part time position(s) available.
Job Types: Full-time, Part-time, Permanent, Student job

Pay: $2,700.00 - $3,300.00 per month

Benefits:

Dental insurance Employee discount
Experience:

Front desk: 1 year (Preferred)
Work Location: In person