Job Description

Job Number 23027288
Job Category Food and Beverage & Culinary
Location Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Responsible for the smooth operation at the F&B outlets daily by carrying out all job tasks effectively and efficiently. To provide a delightful dining experience for guests through delivering excellent service.

DUTIES AND RESPONSIBILITIES * Perform all restaurant operation activities during designated shift

• Ensure all mis-en-place are done properly and timely.
• Check the cleanliness of the restaurant area and ensure sufficient stock of condiments at all times
• Possess good food & beverage knowledge and perform upselling constantly through active recommendation or suggestive selling during order taking.
• Perform cashiering and adhere to all procedures.
• Ensure proper table setting according to order and all standard condiments are present on the table.
• Maintain good guest and associate relations.
• Attend daily roll call / 15 minutes training.
• Anticipate guests\xe2\x80\x99 needs and know regular guests\xe2\x80\x99 special requirements/preferences; follow up with guests constantly for any additional orders or requests.
• Adhere to all S.O.P and L.S.O.P. at all times
• Perform proper handling and taking over of shifts.
• Promote good inter-departmental relations through open communication.
• Follow the 5 golden rules strictly:

\xc2\xb7 Practice Marriott Principles of Hospitality.

\xc2\xb7 Practice upselling through suggestive selling or recommendation.

\xc2\xb7 Repeat the orders taken

\xc2\xb7 Key in micros.

\xc2\xb7 Check to ensure orders are served correctly and promptly. * Understand and practice empowerment principles to ensure guest satisfaction.

• Be an aggressive team player and possess a \xe2\x80\x9dCAN DO ATTITUDE\xe2\x80\x9d
• Conduct opening and closing of wine inventories.
• Requisite all necessary stock to par accordingly.
• Work in various F&B outlets per assigned by Asst Restaurant/Restaurant Manager from time to time.
• Cash/Bank Handling:

• Process all payment methods in accordance with Accounting procedures and

policies. * Follow property control audit standards and cash handling procedures (e.g., blind drops).

• Count bank at end of shift, complete designated cashier reports, resolve any

discrepancies, drop off receipts, and secure bank. * Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

• Transport bank to/from the assigned workstation, following security procedures.
• Set up and organize cashier workstation with designated supplies, forms, and

resource materials; and maintain cleanliness of workstation at all times. * Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum GCE \'N\' levels
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Previous serving experience is a big plus

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International\xe2\x80\x99s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International\'s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you\xe2\x80\x99re happy, our guests will be happy. It\xe2\x80\x99s as simple as that. Our hotels offer a work experience unlike any other, where you\xe2\x80\x99ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That\xe2\x80\x99s The JW Treatment\xe2\x84\xa2.

Marriott