Guest Services Manager #worknow
Orchard, Singapore, Singapore
Job Description
- Orchard - Singapore
- Working Days: 5 days
- Salary: $2800 - $3400 + Allowance
- Shift Work / Hotel
- Handles daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest satisfaction
- Anticipate guest needs through observation and offer prompt, efficient service either personally or through effective communication with other departments
- Coordinates with Security with regards to any criminal act within the Hotel or suspicious guests
- Work with relevant departments on vouchers, billing instructions, rebates, deposits to ensure no bad debts, skippers, untraceable charges and allowances.
- Coordinate and take charge of any emergency while higher Management is not on duty in hotel premises. Supervises and executes required emergency procedures in the events of fire, power failure and other emergency situations
- Ensure that pre-check in procedures are effectively carried out according to standard operating procedures
- Deal with guests\' enquiries, problems and complaints promptly, efficiently and courteously to the satisfaction of guests and interest of the Hotel
- Manages lobby guest flow effectively to ensure that there is no congestion, jumping in to assist where needed.
- Minimum of four years of Front Office experience with at least two years as a Guest Services Manager role in a high-volume hotel environment preferred.
- Able to do shift work
The Supreme HR Advisory Pte Ltd EA No. : 14C7279
Additional Information
Career Level
Senior Executive
Qualification
Not Specified
Years of Experience
4 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.
Additional Company Information
Registration No.
201426535W
EA No.
14C7279
Company Size
51 - 200 Employees
Average Processing Time
10 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1347528
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2800 - 3400 per month
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Employment StatusPermanent
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Job LocationOrchard, Singapore, Singapore
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EducationNot mentioned