Job Description

We are Hiring

Hall Manager and Dealer

1)

Hall Manager

Guest Management:


Greet and welcome guests, manage the guest list, handle check-ins, and provide a positive first impression of the establishment.

Reservations and Seating:

Manage table reservations and efficiently seat guests according to club standards and procedures.


Customer Service:


Act as the main point of contact for guests, addressing their needs and concerns, handling complaints, and providing information about club events and services.


Coordination and Communication:


Work closely with door staff, floor staff, and management to ensure smooth operations and communicate guest needs.





VIP Services:


Provide personalized assistance and service to VIP guests.


Event Management:


May assist in creating marketing efforts to draw crowds and ensure the smooth operation of specific club nights or events.





Club Knowledge:


Maintain up-to-date knowledge of the club's layout, pricing, terms and conditions, and any ongoing events.





Qualifications


Customer Service:


Exceptional interpersonal skills with a strong focus on guest satisfaction and creating a welcoming environment.


Communication:


Effective verbal and written communication skills to interact professionally with guests and staff.





Organization:


Ability to multitask, manage reservations, and maintain an organized work area in a fast-paced environment.


Professionalism:


A friendly, energetic, and approachable demeanor with an exceptional appearance at all times.





Problem-Solving:


Ability to handle customer complaints and address concerns effectively and efficiently.





Teamwork:


A strong teamwork ethic and the ability to collaborate effectively with colleagues and other departments.





Proactiveness:


Ability to observe guests and preemptively meet needs or address potential situations.

2)Dealer

Responsibilities
Patrons during games


Provide customer service by explaining the game rules and regulations


Ensure that bets are placed correctly


Keep gaming areas clean and organised


Be aware of and abide by all relevant legislation





Requirements


Excellent customer service and communication skills


Ability to work calmly under pressure


Ability to work flexible hours


Excellent customer service skills


Good numeracy and accuracy


Ability to remain calm under pressure





Personal Traits


Excellent customer service skills


Good numeracy skills


Good communication and interpersonal skills


High levels of concentration


Ability to remain calm under pressure




It is best to have experience working at Marina Bay Sands,




Resort World Sentosa







salary for host manager =sgd 8k-20k+++


salary for dealer =sgd3k-5k+++





working hours: 2pm-2am


5 days working days





location:Orchard Road