Job Description

Description

Provides functional expertise, guidance, and instructions to customers on SuccessFactors' products. Leads and ensures the successful implementation of SuccessFactors' products.

Essential Functions

• Develop a strong understanding of and analyzes clients’ business requirements and objectives; develop system configurations to satisfy client needs.
• Create and present high-quality demonstrations and presentations to clients on SuccessFactors’ products.
• Assist with developing training materials and train clients on how to utilize the system.
• Troubleshoot and find a resolution of assigned system defects.
• Provide quality control of consultant configurations, in order to meet client deliverables.
• Partner with project managers to ensure project work is kept within budget.
• Adhere to software implementation standards and best practices.
• Participate in weekly internal team meetings.
• Increase knowledge of modules and best practices.
• Accurately track and report time and expenses.
• Coach junior consultants on project implementation.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s Degree in Information Systems or Business.
• Professional SuccessFactors module certifications in Employee Central (EC)
• 5 years of SuccessFactors consultant experience.
• 3-5 years of Human Resource business experience or familiarity with key Human Resources concepts.

Knowledge, Skills, and Abilities (KSAs)

• Skilled in technology coupled with business acumen to complement system consulting.
• Advanced proficiency in Microsoft Office Suite products.
• Analytical and solutions-oriented; ability to solve complex problems by providing detailed insight and constructive criticism into problems/complex situations.
• Ability to build personal relationships with clients and peers while inspiring and motivating others.
• Ability to work in teams and independently.
• Strong organizational, planning, and management skills.
• Strong presentation and meeting facilitation skills; displays confidence and poise in formal speaking situations; creates effective and compelling presentations by keeping meetings clearly focused on the agenda.
• Excellent written and oral communication skills; attentively listens and shares knowledge/expertise.
• Assembles and develops talent by creating a challenging and rewarding work environment.

Work Environment and Special Consideration

• Works in a professional and/or remote office environment.
• Will be required to travel to client locations.
• Routinely uses standard office equipment such as computers, phones, and copiers.

Competencies

Excellence
Respect
Collaboration
Integrity
Courage