Job Description

What the role is:Head, Case Management Platform assists the Deputy Director to lead the Case Management Platform Teams to conceptualise, design and deliver ICT case management solutions used by SCDF to enhance SCDF\'s case management capability and enhance stakeholders\' experience through the use of science and technology. #LI-CL1What you will be working on:1. Lead the solutioning of SCDF Integrated Case Management need. \xe2\x80\xa2 Drive the team to study SCDF-wide Case Management Requirement \xe2\x80\xa2 Drive the Gap-fit Analysis to determine the best-of-breed technologies to fit the HTD demand. \xe2\x80\xa2 Derive the Product Roadmap for SCDF Integrated Case Management 2. Lead the SCDF integrated Case Management implementation. \xe2\x80\xa2 Drive the SCDF-wide multi-year product roadmap. \xe2\x80\xa2 Manage Stakeholder expectations and product prioritisation. \xe2\x80\xa2 Implement SCDF To-Be integrated Case Management, with improved (Internal and external) end-user experience.What we are looking for:At least 15 years of relevant working experience including the following: \xe2\x80\xa2 Background in Engineering/ Computer Science/ Information Technology or relevant disciplines \xe2\x80\xa2 At least 4 years of experience and implemented Case Management and Low-code Platforms such as PEGA, Appian, Microsoft Dynamics 365, etc. \xe2\x80\xa2 Prior experience serving as a Product Manager. \xe2\x80\xa2 Experience in Microsoft Power BI / Microsoft M365 / Microsoft Dynamics. \xe2\x80\xa2 Experience in agile delivery methodologies. \xe2\x80\xa2 Experience in driving technologies and innovation \xe2\x80\xa2 Familiarity with the Whole-of-Government environment would be an advantage \xe2\x80\xa2 Meticulous to details and able to process and break-down high-level business requirements to detailed functional requirements and logic understood by technical/development teams \xe2\x80\xa2 Able to lead a group of technical product managers \xe2\x80\xa2 Has good interpersonal and communications skills for internal/external stakeholder engagement. \xe2\x80\xa2 Is receptive to pick up new skillsets relevant to the roles assigned within the project/product team, with hands-on practice. All new appointees are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure overtime, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical questionnaire, and/or undergo further assessment. All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement.About Home Team Science and Technology Agency (HTX):HTX is the world\'s first Science and Technology agency that integrates a diverse range of scientific and engineering capabilities to innovate and deliver transformative and operationally-ready solutions for homeland security. As a statutory board of the Ministry of Home Affairs and integral to the Home Team, HTX works at the forefront of science and technology to empower Singapore\'s frontline of security. Our shared mission is to amplify, augment and accelerate the Home Team\'s advantage and secure Singapore as the safest place on planet earth.

Home Team Science and Technology Agency