Job Description

Role Responsibilities

• Work with [BU/FU] CIO as CPO for Delivery WoW, COO, Hive Leadership, Agile Coaches within each business unit, Transformation Leads for each Business/ Function Unit, Group Transformation Office (GTO) and key stakeholders to develop, maintain and communicate strategic vision, accountable in translating CPO strategic vision into executable WoW roadmap.
• Bring the standards set by GTO, Delivery WoW Competency to life in [BU/FU] including leading the implementation of Priority 2 and evolution of our Group Delivery WoW Strategy.
• Represent [BU/FU] Delivery WoW in relevant Directional Scrums and working Groups.
• I n partnership with embedded GTO Agile Coaches and stakeholders, lead the strategic design and implementation of the Delivery WoW initiatives and outcomes, supporting [BU/FU] and uplifting Delivery WoW capabilities to drive outcomes that support SCB\'s processes and client experience to be simpler, faster, better.
• Responsible for delivery of agreed outcomes on standard metrics/scorecards aligned to the 90-day backlog for [BU/FU] Delivery WoW unified backlog across business, operations and technology.

Strategy

• Coach and present senior executive leadership teams on the value of Delivery WoW and the mindset required to support this.
• Create high performance culture where agile is leveraged as a strategic business asset.
• Define and implement and continuously improve agility-enabling target operating models and high performing teams/squads/hives.
• Contribute to GTO competency design and education on Delivery WoW Playbook, Standards and Tools.
• Role uplift and long-term enablement pathways to support sustainable product / service / value delivery across the Bank.
• Contribute to the Group strategy for the organisational adoption of Product thinking and agility.
• Leadership enablement and adoption for product Delivery WoW.

Business

• Apply your strengths in coaching, mentoring, advising, designing solutions through thought leadership across key organisational agility enablers
• Adapt and change your approach based upon the context that you are supporting through the cultural transition towards embedding organisational agility.
• Driven by customer obsession, deploy ( lead programs ) to accelerate speed of change in delivery of innovative products & services
• Enable a culture of high performance that is highly collaborative and focussed on continuous learning & improvement.
• Contribute to building a resilient organisation to be nimble in its sense and response to the volatile, uncertain, complex and ambiguous (VUCA) era

Processes

• Challenge the "as is" way of working across delivery, governance, operational model/structure by being data driven to support informed decision making and ruthless prioritisation that supports SCB Group Strategy.
• Apply depth of analytical understanding of a variety of Delivery WoW frameworks such as Scaled Agile, Scrum, Kanban, Human Centred Design or Design Thinking, Lean, Dynamic Work Design, A3 problem solving, Extreme Programming, Behaviour Driven Development, DevOps and more...
• Understand what practice, tool or technique to apply given the environment and the situation is the challenge that you will need to demonstrate mastery in using a show/tell/do approach.
• Continuously champion and embed the adoption of Delivery WoW, mature practices and cadence including communication, skills uplift, support on core forums such as Big Room Planning, MPR, RF, etc. for each BU QPR and associated comms (end to end embedding and outcomes).

Act as a GTO delegate and support the CIO for Delivery WoW Priority 2 Business Outcomes:

• Be the empowered decision maker for the team and accountable for maximizing business value of all items planned and delivered.
• Ensure the voice of client / end user is represented by working with the BU TL\'s, Business Sponsors and Business Outcome Owners to determine value-based items for the backlog each quarter across [BU/FU]
• Ensure all items of work have direct linkage to the [BU/FU] Transformation Scorecard, the business needs and ensure this is tracked quarterly via clearly defined, communicated and visible OKR\'s.
• Regularly update the [BU/FU] Transformation Lead\'s, Business Sponsors, Core Team, CPO\'s, and stakeholders on the progress of the overall Delivery WoW Transformation, value being delivered, blockers or help items.
• Identify and make transparent (AND LEAD REMOVAL OF) organisational impediments constraining productivity, quality, flow, early risk mitigation and continuous improvement
• Regular review of Global Delivery WoW metrics to ensure transparency to stakeholders and in line with the quarterly plan.
• Support CIO to chair [BU/FU] level Delivery WoW forums such as Directional Scrum, Big room planning, and MPR/QPR. Ensure adequate preparation/inputs into relevant forums through coordination with respective Stakeholders and Agile Coaches.
• Evangelize and be the ambassador for [BU/FU] Delivery WoW.

People & Talent

• Working autonomously, you will have the freedom to be innovative and creative with the approaches that you use to facilitate change.
• Model agile mindset, values and principles
• Use passion and drive to foster motivation in others to change, but also understand the fine line between being over-zealous, pragmatic and providing appropriate encouragement.
• Tap into people\'s intrinsic motivation, empower and guide them through their individual Agile capability journey across a breadth and depth of roles.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\'s Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Group Management Team
• TTO Management Team
• CCIB / CPBB MT
• Business Heads
• Function Heads
• Transformation Leads across the Bank
• Group Process owners
• Functional Partners including Risk, CFCC, HR, Finance, Legal, GIA

Our Ideal Candidate

• 10+ year experience in Information Technology within Banking/Financial services
• Strong hands-on experience in Agile transformation or coaching (Product Management, Lean Software Development)
• Transformation Change Management - Practitioner experience implementing large scale transformation outcomes
• Hands-on experience implementing Product / Service / Software/ IT Delivery / Teams using organization design and team topologies, agile and DevOps practices
• Proficiency in SDLC Workflow and processes, Backlog and Portfolio management, and relevant tools (Azure DevOps, JIRA, Planview)
• Academic or Professional Education/Qualifications: as per the Banks HR Policy
• Licenses and Certifications/accreditations: Scrum Master and Product Owner certification from Scrum Alliance, Scrum.org or other associations are must, Practitioner certification of Scaled Agile framework like LeSS, SaFE, Scrum@Scale, Spotify, Nexus and Human Centred Design or Design Thinking are plus.
• Professional Memberships: Association or Discipline Association membership well regarded

Role Specific Technical Competencies

• Agile transformation or coaching (Product Management, Lean Software Development)
• Transformation Change Management - Practitioner
• DevOps practices
• SDLC Workflow and processes
• Backlog and Portfolio management
• Azure DevOps, JIRA, Planview

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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