Job Description

Life at Grab At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia. Get to know the Team

• The Economics team takes on some of the most challenging and fascinating problems at Grab, in Transport, Deliveries, Payments, Advertising and the space around. We apply both qualitative and quantitative techniques to turn data into actions that have a positive impact on our customers, drivers and merchants. We promote a culture where we enjoy raising the bar constantly for ourselves and others, and that strongly supports the freedom to explore and innovate.
• The Behavioural Science team is a part of the Economics team and works closely within the team as well as with other teams across Grab on providing a human behaviour lens to problems.

Get to know the Role The behavioural science team works closely with product, design and business teams to uncover consumer insights and unexplained behaviours. We are the internal consultants and experts on human behaviour. We use academic literature and random controlled experimentation to explain behaviour and help teams think about nudges, using various frameworks. The Day-to-Day Activities

• Collaborate with various functions to help them understand problems from a behavioural science perspective
• Evangelising the subject and upskilling other teams to take a behavioural science lens to problem-solving
• Undertake fundamental research using behavioural data and user research insights to help product ideation and communication
• Help teams design experiments and interpret results

The Must-Haves

• Good grasp of concepts of behavioural science
• Strong foundation in data analysis using R or Python
• Effective communication skills and the ability to present complex subjects coherently to diverse audiences comprising generalists and specialists.
• Ability to quickly grasp the fundamentals of a variety of businesses through a strong understanding of economic principles.
• Self-motivated, independent learner, yet effective collaborator who has a knack for presenting complex subjects clearly and coherently to non-domain experts.
• Adept at managing a diverse group of stakeholders.

The Nice-to-Haves

• Master’s degree or PhD in Behavioural Science, Economics, Decision Science or Psychology
• Experience applying behavioural science concepts to business problems
• Experience designing experiments and performing data analysis in an applied research context
• A balance of right-brain and left-brain competencies, spanning a keen appreciation of human behaviour (e.g. deep interests in economics, sociology, anthropology and/or psychology), to data-driven analysis (e.g. randomised control trials, econometric tools)
• An eye for both detail and the bigger picture, including the awareness to know which to focus on at any given time given project requirements.
• Experience in people mentoring and/or management.

Our Commitment We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique. About Grab Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries. Join us today to drive Southeast Asia forward, together.